Dreams - Isle of Wight

Overall service was very good. We purchased a Tempur mattress with devan storage. The 40 night Dreams comfort exchange helped us in our choice as our purchase price was quite expensive. We know we can exchange the mattress if we find it is not comfortable. My partner suffers with back pain, so getting the correct mattress is important.

Staff very helpful, and didn't feel under pressure to hurry up.

Best product on market, good price with promotion. Available to see in store unlike competitors eg argos, next, only available to look at online. My children saw and tried the bunk bed, which is why we chose to purchase from dreams.

We have bought many items from dreams and usually deal with the same sales rep however everyone there is more than helpful if needed, products we have bought have been good value and well made

Matthew Donovan, who assisted us, was a "dream"! He understood immediately what we were after and didn't waste our time trying to show us more expensive items. He knew the products in the store very well and made it easy for us to make an informed decision about what to buy.

The Assistant Matthew was extremely helpful and knowledgeable and he was very polite and friendly

The staff were very friendly and helpful and explained everything clearly.

The sales assistant Carla, was very knowledgeable and gave my Dad space to make his choice without any pressure, she even made us a cuppa. Lovely.

Assistant was very knowledgeable and helpful, without being overbearing. Nice bright clean store no clutter. Good selection of products. Easy payment transaction and good delivery dates. Only downside is that you charge for delivery AND taking away the old Mattress.

I got what I wanted in a calm professional manner