Dreams - Isle of Wight

Matthew had excellent customer service skills and product knowledge.

the assistant went to a lot of trouble to help me find what i needed

The sales lady was fantastic she listened to all of our requirements, she showed us all the options that were available, and then went away to make coffee for us. She then returned quickly with coffee which was a lovely touch. She then gave us plenty of time and space to make our decision. I would also like to say she went out of her way to find out materials used in all the mattresses she showed us because of my allergies. All in all she made our shopping experience stress free and easy. The lady’s name was Jennifer at the Isle of Wight store, so a big thank you for Jennifer from us.

The sales assistant Carla was extremely helpful. She was not pushy but gave us all tye information we needed and then allowed us time to make a decision in a non rushed manner.

highly satisfied with all round experience

The staff were very accommodating, very helpful and informative. Felt very welcome and definitely found what I was after plus more. I cannot praise the staff more, they were amazing and I will be definitely be recommending dreams to everyone I know :)

Even though it was late and the store would close soon, the staff were fabulous and kind. I was offered a coffee and shown around to the Matresses we required. The lady left us to ponder and try out the Matresses as well for as long as we needed. We then made our choice and we were treated very well and with respect and made not to feel in a hurry either. The chap explained everything to us and offered us a guarantee and Matresses topper for a good price as well. We were very pleased overall and would go back again for certain.

I encounterd no problems what so ever. The first avaliable date for the product I ordered is March but I accepted the fact that this was a possibility. The shop was easy to navigate and kept in good condition, good for people with borderline OCD. I'm looking forward to receiving the products that I ordered, with the fantastic assistance of Matthew. Would recoment to friends and family.

It made shopping for a new bed quite a pleasant experience

Very helpfull,friendly,knowledge able staff.