Dreams - Huddersfield

Peter, the Sales Assistant was very helpful. We did the sleep test, and then he take me to so the beds on the list, explaining the benefits of each.

We were greeted as we entered and asked what we were looking for, we were shown our options and given time to try out the relevant beds and make our decision. Everything was explained to us fully and easily by a staff delightful staff member. We have already recommended you to our friends.

Very attentive and friendly

Brad and Michelle were extremely helpful and even made us a coffee. They went through all the different options and were very helpful, friendly and welcoming.

Staff were very friendly. Didn’t follow you around the store, let you go about looking and if you needed help they weren’t too far to ask. Products were stunning and fair priced.

I only needed a single mattress for my 12 year old daughter. I wanted to get it right knowing she will have a good nights sleep. I felt bad that I wasn’t buying a full bed but Peter was just great making sure we got the correct firmness she needed. Having the computerised bed was just amazing and made it a really nice experience. We were asked if we wanted a drink and was made so comfortable and was treated excellently. We weren’t pushed into anything and felt we made the right choice.

Our assistant, Peter was great. He approached us when we came into the store and helped us onto the sleep machine and made some really helpful recommendations when we were walking around. He was very knowledgeable without being too pushy, which was great.

Efficient service. Given advice but left to make own decision.

The time taken by Richard to show me the correct item I had come to see as I had seen it online and just wanted to see it before finally deciding to purchase. He took the measurements for me to confirm they were suitable for me. Explained the choice of colours, how to assemble it. Once I had decided to purchase he went through the purchasing process, delivery process, explained what would happen on the delivery date, offering the various options that were available for assembly, although I declined these. Overall I was very impressed with the service I received from Richard and I felt valued as a customer. It was a very pleasant welcoming shopping experience, not rushed or pressured to make a decision. I would certainly recommend Dreams Huddersfield to friends etc. I will certainly be returning to select a Headboard for my new bed in the near future. Please pass on my appreciation for a pleasant first visit to your store.

I had been to other bed shops where the staff were busy talking and ignored me, I felt maybe it was because I was on my own, there were mainly couples looking round. But when I went into the HUDDERSFIELD Branch of DREAMS I felt like a customer. Unfortunately I have recently lost my Husband unexpectedly after 50 years of marriage, we have a king size bed and I thought I could manage now with a double, I wasn’t thinking straight and after a friend recommend a new mattress I rushed in and bought one on line. But I ordered a double and realised it wouldn’t fit in the king size frame, that’s when I new I needed a new bed frame. When I arrived at the store I was amazed at the choice they had and when they showed me the Electric frame I fell for it. The assistant then offered to ring the company that I had ordered the mattress from, when she came back she had found out that it was not suitable for the Electric bed frame, they then helped me to get the mattress changed to one that fitted, it was very good of them to help me with everything. I found the whole experience enjoyable