Dreams - Hayes

We were given the care and attention for our needs in finding a bed

The salesman was extremely helpful and attentive.

He let us sleep on the bed to check for a suitable bed frame and was being very friendly.Everything was very clear and I was highly satisfied.

The service provided by your sale rap Bobby Was excellent I was shown all the available Bed bases and mattresses that were available We have bought a number of beds from Dreams in the past and service as been excellent all the time from Bobby I would recommend her for a co worker of the month award if you do this awards

From the moment we walked in the door, the assistant (Prince) was exceptionally attentive. He clearly had great product knowledge, was very friendly and put us at ease as we took our time to choose the right mattress. We had previously been into a competitor's shop and were disappointed with the lack of service so this was much appreciated.

The whole process from start to finish was well thought out and stress free. From the initial greeting by a Dreams colleague, through the assistance provided during our successful search for the mattress best suited to our very particular requirements, to the payment stage and beyond ... the service was exemplary.

Great price and selection as well as great customer service.

From the moment my parents and I entered the store we knew we were in good hands. We were greeted from the beginning by Harry and provided with exceptional customer service throughout our time in the store. Of most importance to us was the fact our needs were being listened to throughout. The knowledge that was shared was really insightful and informative to help me make a decision and using the Dreams Sleep Match facility made the whole experience more fun and tailored to me. There was no pressure or rush at all and I was shown a range of products within my budget. I came into the store to find a mattress after experiencing lower back pain for a long period of time. Not only was I supported to find an amazing mattress and bed frame to meet my needs, but my parents had also left the store having ordered one too. I can’t recommend Dreams enough, Harry had made our shopping experience an absolute breeze!

Great customer service greeted by a assistant as soon as we walked into the door, and great knowledge of the product we were looking for

The assistance from the staff member "Prince" was professional, friendly and considerate. We were given all the possible options after assessing our need, and we were given advice when we asked for it without any hard sell.