Dreams - Hayes

The service received by the staff who dealt with my order was excellent.

This Dreams shop is one that we have visited in the part and Bobby remembered us from our last visit. She was very attentive to our needs - e.g. offered us drinks, asking us questions, providing us information about the mattresses, and being patient as we looked around. I have Scoliosis, which I told Bobby, and she instantly knew which beds to recommend for my back. This was very reassure because some staff in other shops don't know a lot about the products they are trying to sell. On the other hand, Bobby really made me feel like she knows what she's talking about. She built up good rapport with us by telling us about her own back problems and how she has purchased a number of products from Dreams. We spent over an hour in the shop and Bobby was attentive, but also gave us space to discuss our options.

Good attention from salesman, helpful advice, not pressured

It was a pleasant experience from start to finish. It made the purchase easy using the sleep machine to choose the right mattress. Bobby who helped us choose the right mattress was very attentive throughout the purchase which made us feel at ease and she was very polite and helpful which made the experience smooth and fast. I will highly recommended this store to my friends and family.

Kiran was very helpful and welcoming. She listened to our needs and gave great advise. She gave us time to decide and did not rush us. Other staff members were also welcoming offering us drinks during our visit.

female staff (Kiran) was exceptionally patient and informative. really felt comfortable dealing with her and another member of staff (kishan) excellent staff. keep up the good work. would highly recommend to others.

Comfortable and prevent from back problems

Because the product is very comfortable and nice I like it

Amazing , very experience and very helpful team

We were able to purchase the product we wanted very quickly and a main factor in us completing the purchase was the delivery time, which was considerably quicker than what we had been quoted elsewhere.