Dreams - Hayes

Bobby at Dreams Hayes was extremely friendly and helpful. She made us hot chocolates and explained everything thoroughly. She let us take our time while choosing our products and had great knowledge of the products. She advised us and helped us pick the products we loved.

Kishan from the hayes branch was extremely helpful, we went into the branch the day before the sale ended just to look for a bed that we would be buying in the the next few weeks due to waiting on a moving date, Kishan spoke with his manager and we got the bed and mattress at the sale price (subject to contract on the purchase of our property) which if there were any issues with the property purchase we could be reimbursed for the bed & mattress

Friendly Customer Friendly associate and Mid - Range of Products

I found the Sales Representative to be extremely helpful from start to finish. Just a shame that the Manager could not permit him to not charge me for dismantling my existing Bedframe that I purchased from Dreams several years ago free or charge. I have had major knee surgery, live alone, and do not have the facility for Someone to dismantle it for me so had no choice but to ask Dreams to do it for me. Would have been a nice gesture of goodwill for an past Customer to do it free of charge!!

The staff member Prince done such an excellent job with his customer service skills. Gave me a quote first time round and I said I would he back. Came back two weeks later and bought two beds and high end tempur mattresses. Credit to your store

Very friendly staff and invited us to use the sleep match machine to help us understand what we needed. Offered all 4 of us drinks and were accommodating to our indecision regarding mattresses

Kiran was very helpful and so was the manager. They were very friendly and helped us make the best decision for us.

Because had good service from kishan he is best

We have been greeted by the staff, given a chance to look around on our own pace no pressure from the staff which is (annoying if too intense). Then we have the chance to asked that is the time the staff took over and giving us some ideas what to choose for from specs to the prices lowest to highess. tea/coffee been offered.

I'm very pleased with staff from DREAMS especially BOBBY because it helped me a lot to choose the best product ,thank you ANY