Dreams - Hayes

Bobby was very friendly and helpful and catered so well to our needs. She gave us brilliant, accurate advice which allowed us to confidently make the right decision. I really liked that she advised us, pointed us in the right direction and then suggested we take time on our own to discuss the best option, the fact that she left us meant that she was not being overbearing or putting pressure on us, which has been my experience at times with other businesses. When we made our choice, which was not the most expensive option, she said ‘Good choice, if you are not happy with your option after a month you can choose one of the others that you looked at, I will note them down for you.’ Which I thought made for such a more positive experience than if she were to try to further talk me into the most expensive one, which again, I have experienced in the past and found it very off-putting and patronising. She further assisted us on buying all of the accessories for the bed in such a helpful and informative manner. I am very happy with my purchases today.

Bobby was very friendly and helpful and catered so well to our needs. She gave us brilliant, accurate advice which allowed us to confidently make the right decision. I really liked that she advised us, pointed us in the right direction and then suggested we take time on our own to discuss the best option, the fact that she left us meant that she was not being overbearing or putting pressure on us, which has been my experience at times with other businesses. When we made our choice, which was not the most expensive option, she said ‘Good choice, if you are not happy with your option after a month you can choose one of the others that you looked at, I will note them down for you.’ Which I thought made for such a more positive experience than if she were to try to further talk me into the most expensive one, which again, I have experienced in the past and found it very off-putting and patronising. She further assisted us on buying all of the accessories for the bed in such a helpful and informative manner. I am very happy with my purchases today.

Bobby was very friendly and helpful and catered so well to our needs. She gave us brilliant, accurate advice which allowed us to confidently make the right decision. I really liked that she advised us, pointed us in the right direction and then suggested we take time on our own to discuss the best option, the fact that she left us meant that she was not being overbearing or putting pressure on us, which has been my experience at times with other businesses. When we made our choice, which was not the most expensive option, she said ‘Good choice, if you are not happy with your option after a month you can choose one of the others that you looked at, I will note them down for you.’ Which I thought made for such a more positive experience than if she were to try to further talk me into the most expensive one, which again, I have experienced in the past and found it very off-putting and patronising. She further assisted us on buying all of the accessories for the bed in such a helpful and informative manner. I am very happy with my purchases today.

Kishan was extremely helpful and spent time going around the store helping us find the right product, ensuring we were highly satisfied. Great customer service

The employee assisting us has been incredibly helpful and showed us the sleep match machine and made sure we got the best service

The employee assisting us has been incredibly helpful and showed us the sleep match machine and made sure we got the best service

The employee assisting us has been incredibly helpful and showed us the sleep match machine and made sure we got the best service

The employee assisting us has been incredibly helpful and showed us the sleep match machine and made sure we got the best service

During my visit to the Dreams store in Hayes,London. I was overwhelmed by the amount of different choices of mattresses but the store staff named Bobby explained in great detail the services the company provides as well as the mattress right for me.Bobby explained the benefits and different types of mattresses which will help with my spinal/back problems, as well as the pillows best suited for my needs.Bobby provided excellent customer service throughout my time at the store, answering any queries i had no matter what. The experience i encountered at Dreams made me spread the news to any family and friends who wants to buy mattresses or bedroom utilities to go to the Dreams Store in Hayes

During my visit to the Dreams store in Hayes,London. I was overwhelmed by the amount of different choices of mattresses but the store staff named Bobby explained in great detail the services the company provides as well as the mattress right for me.Bobby explained the benefits and different types of mattresses which will help with my spinal/back problems, as well as the pillows best suited for my needs.Bobby provided excellent customer service throughout my time at the store, answering any queries i had no matter what. The experience i encountered at Dreams made me spread the news to any family and friends who wants to buy mattresses or bedroom utilities to go to the Dreams Store in Hayes