Dreams - Hayes

The serves was very good difficult shop for my mum as she not very good on her feet and certainly couldn’t lie on many of the beds

We have ordered 2 beds from here, staff was very assistance and helpful, I would highly recommend to book your orders with Bali ( salesperson) as he took extra time to explain every question we asked

Knowledgeable regarding stock.

Harry the Hayes store manger provided an excellent customer service. He was friendly, patient , listen to what I was looking for. I was looking for a lower bed frame. He offered some great options. I visited the store several times and amended my order, Harry every time was patient, understand, and was willing to help. Also Harry did not pressure me to buy , but gave me advice on the best options and deals.

Bobby was helpful, friendly, patient and thorough while helping us choose a bed. As first time bed buyers, we were very overwhelmed, but Bobby was great at helping us decide on the perfect bed. Social distancing, cleanliness and availability of PPE made us feel protected whilst in store.

We were assisted by a lovely lady called Bobby at the Hayes store . She was very friendly , attentive to our needs , listened to us , gave us space to make the right decision for our bed. Bobby was also very passionate and wanted us to receive the best customer service as well as the best advice on the different types of beds available that meet her personal needs. I also had a newborn with me , 3 weeks old , I was still recovering from my childbirth , Bobby ensured I was comfortable and made it easy for me .

We had no problem, staffs are extremely attentive and friendly, kishan were efficient all the time explained and showed high level of knowledge of the mattresses. I am highly sariafied ans would recommend to anyone.

The salesman Rakesh, was highly experienced and gave great advice. Gave a variety of options and understood our needs. He is very knowledgeable and has great expertise. Also no pressure to sell to us. Made us feel at great ease and gave a great buying experience. The store manager Harry was also very nice and approachable.

Kishan our assistance, was friendly, listened and offered us a variety of mattresses for us to test and find the one.

Great experience. Rakesh was extremely helpful and spent time with us as needed. Very friendly and knowledgable. Will be back to purchase additional beds very soon.