Dreams - Hayes

I had a very pleasant experience shopping at dreams. The gentleman helping me was called Prince he was very knowledgeable, welcoming and helpful throughout my time in the store. I enjoyed the atmosphere and layout of the store in Hayes Retail park I would definitely return here in future and recommend it to anyone looking for beds or mattresses.

Outstanding service and product knowledge by Kishan.

Very very helpful staff especially Kishan very knowledgeable and patient when testing the beds when saying no too soft moved to a firmer mattress never felt so comfy trying out all mattresses and the ease of the final order a huge pat on the back to Kishan and all the staff at the Hayes store

A very warm and friendly greeting we were greeted and helped with the choosing of our mattress with expert guidance but also time to select the right choice for us .we used the body mapping machine which aided us with our choice, we were also offered a drink. A very pleasant experience.

Kishan was very helpful and explained everything in proper detail and in simple ways. Even Harry was very helpful

My reasons are purely down to the absolute care and assistance given by Kishan, as soon as myself and family entered the store after opening, Kishan advised us on covid safe measures - he showed us where to sanitise and also explained the measures they are taking to make our experience as normal as possible. Kishan was step by step explaining every detail from the sleep match, to showing us the pillows and how to stay covid safe with the tissue covers, then showing us every suitable bed and explaining the perks of each mattress. Kishan also was very accommodating to our budget, our sleep patterns and our general day to day life. Kishan also was very attentive to our children and accommodated them in our in store experience too. Kishan was very professional, caring, experienced and was very pleasing and made us feel like we we’re valued and not just another customer. I would highly recommend Kishan to care for any customer and I will certainly be re visiting Kishan in store to look at another purchase. I am a very happy customer and looking forward to my Tempur mattress this week.

Prince was caring, warm, friendly, professional and took time to make sure we purchased the beds we needed. He offered us water and hot drinks throughout the whole time we were at the store.

Rajesh made a very daunting experience fir me a really enjoyable one and I felt totally at comfortable and bought exactly what I wanted

The staff were very friendly and welcoming to myself & family. Our Advisor Kishan had great knowledge on beds , mattresses & headboards. He showed us various beds that would have the best comfort for us and that lead us to placing an order with Dreams .

the friendly and knowledgeable member of staff who assisted us made the whole experience extremely pleasant