Dreams - Havant

Ashley the assistant was very helpful ,polite and courteous.He was able to show us different options available to enable us to make our choice. We like the fact that old mattress can be collected the same day as the new one is delivered and have the option to change the date of delivery.

Julie was helpful, listened to our needs and met them. She communicated well and when she said she would do something or find something out, she did so and got back to me quickly. We came to trust her and so wanted to buy our bed from her.

I called into Havant Branch just to look at mattresses and asked if it would be possible to order there and delivery in Cornwall where I live Ashley said of course and was extremely friendly and helpful I am looking forward to delivery Tuesday next

Mariola a very helpful and friendly lady

sales assistant showed a keen interest in our requirements and gave advice without being pushy.

I purchased a bed from you before and was going in the havant store to chose a replacement and julie the lady who was working was very polite and helpful nothing was to much so I also purchased a quilt cover

Made to feel welcome Julie was very helpful but not pushy

The assistant who helped made the experience very pleasant. She was friendly but not at all pushy like I experienced in other stores. She explained the lay out, handed me a pillow of my choice then just left me to shop and try products in my own time. Exactly what I wanted as these type of stores are often branded with a pushy sales team. Then when I narrowed my decision down, she had good knowledge of the products to help me make my delicious.

customer service was excellent, very helpful in finding what we were looking for and arranging delivery for when it was most convenient for us and removal of old bedding

We found the sales advisor very knowledgable and extremely helpful. She made us feel at ease and did not give us the hard sell. She listened to our needs and fulfilled them extremely well. I will always recommend dreams to family and friends, once we are in a position to purchase a new mattress we will not go anywhere else. Thank you