Dreams - Havant

Although we were welcomed on entry to the store no one 'jumped' on us but gave us some time to look around before checking to see if we needed any assistance and also if we would like a drink. Initially we said no but were asked again a short time later and at this time did ask for assistance. Ash was very helpful and listened to what we said and what we were looking for. He informed us which matrresses were better for what we were looking for and then allowed us time to try them out. We eventually were looking at a clearance mattress and he helped and directed our choice with no judgement on the fact that we weren't buying a brand new one. He again offered us a drink and then sorted quickly and efficiently the payment. On looking at delivery dates he gave us a range of dates and times and we chose the one best suited for us. He explained all the details and said that our purchase would be wrapped that day and put in the stockroom ready for the delivery date. He was very clear and easy to talk to.

We were able to try out a wide variety of mattresses and the sales associates were very helpful without being over baring. The prices were a little more than we had hoped but with a few sales going on we were able to find what we were wanting.

WE ARE THRILLED WITH THE WHOLE SERVICE FOM START TO FINISH. WE WERE SERVED BY GEMMA AND HER POLITE FRIENDLY ATTITUDE WAS SECOND TO NONE. SHE HAD EXCELLENT PRODUCT KNOWLEGE AND WENT OUT OF HER WAY TO PLEASE US, EVEN ASKED US IF WOULD LIKE A COFFEE. YOU DONT OFTEN GET A PERSONAL FRIENDLY AND EFFICIENT SERVICE LIKE THIS FROM OTHER STORES, BUT SHE IS A REAL CREDIT TO YOUR COMPANY AND I HAVE ALREADY SAID THIS ON MY FAEBOOK PAGE THAT WE WOULD RECCOMEND HER AND THE HAVANT DREAMS STORE TO EVERYONE. NO HASSLE PURCHASE, AND MADE A COMPLICATED TASK OF CHOOSING EASY. THE PRODUCT RANGE IS GREAT WITH EXCELLENT QUALITY PRODUCTS TOO. I WILL DEFINATELY RETURN SOON FORSOME OTHER ITEMS. A BIG WELL DONE AND THANKYOU.

Colleague was very helpful And Spent time talking us through everything

Andrew in Havant was extremely helpful and friendly, enabling a decision in an unpressured relaxing environment. Would definitely return for with further business.

I was assisted throughout my purchase by Gemma who was very knowable and took time with me with the items I purchase to suit my needs

The layout was really easy with the colour coding on the different types of mattresses. I knew I wanted to try memory foam, so tried the red colour coded mattress. This was all explain by Mathew who was very approachable and friendly.

I have purchased beds from dreams before and would recommend the company to friends and colleagues

Gemma your member of staff spent some time with us explaining the options and prices available. We were made very welcome and the shopping experience was pain free

Polite friendly and helpful staff