Dreams - Gravesend

Fran was very welcoming offering us teas and coffees and she assisted us with our purchase making us welcome offering us pillows so they we could try the mattresses. She was not pushy left us to make our own decision but at the same time answering our queries and explaining the makeup and functions of the particular mattress we had chosen. All the products were of high quality and there was a variety of choice. At her suggestion we even had a try of the sleep match bed which told us to choose an entirely different mattress but by then we had already made our decision on what mattress to choose. Would highly recommend the store.

I was very happy with Mandy the sales assistant who was very knowledgeable about different mattresses to suit us Very fast delivery of my mattress Very pleasant experience and staff

Knew what I wanted. Staff member very helpful in explaining alternative options. Very happy

Staff were friendly and helpful but not overbearing...gave us time but popped across with information when we looked like we needed assistance

Very helpful

Very good customer service from Mandy, polite, well presented and knowledgable. We were offered a hot drink and made comfortable. The whole family used the testing bed which gave a good indication on what mattress to purchase.

Because I was highly satisfied up till now

Very helpful friendly staff would recommend to all my friends

Excellent service

Mandy in Gravesend store was very friendly and helpful. Have us time to choose and to decide . And was child friendly when my toddler started getting bored . The experience was really good .