Dreams - Gravesend

1968 ratings
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Location

Imperial Retail Park, Thames Way,
Gravesend, DA11 0DQ

SN

By SN | 12/28/2019

Fran was very welcoming offering us teas and coffees and she assisted us with our purchase making us welcome offering us pillows so they we could try the mattresses. She was not pushy left us to make our own decision but at the same time answering our queries and explaining the makeup and functions of the particular mattress we had chosen. All the products were of high quality and there was a variety of choice. At her suggestion we even had a try of the sleep match bed which told us to choose an entirely different mattress but by then we had already made our decision on what mattress to choose. Would highly recommend the store.

LF

By LF | 12/28/2019

I was very happy with Mandy the sales assistant who was very knowledgeable about different mattresses to suit us Very fast delivery of my mattress Very pleasant experience and staff

Ray A

By Ray A | 12/28/2019

Knew what I wanted. Staff member very helpful in explaining alternative options. Very happy

Andy L

By Andy L | 12/28/2019

Staff were friendly and helpful but not overbearing...gave us time but popped across with information when we looked like we needed assistance

S and D

By S and D | 12/27/2019

Very helpful

Carolyn B

By Carolyn B | 12/27/2019

Very good customer service from Mandy, polite, well presented and knowledgable. We were offered a hot drink and made comfortable. The whole family used the testing bed which gave a good indication on what mattress to purchase.

Me

By Me | 12/27/2019

Because I was highly satisfied up till now

Anonymous

By Anonymous | 12/27/2019

Very helpful friendly staff would recommend to all my friends

Chaz

By Chaz | 12/26/2019

Excellent service

Maria M

By Maria M | 12/26/2019

Mandy in Gravesend store was very friendly and helpful. Have us time to choose and to decide . And was child friendly when my toddler started getting bored . The experience was really good .