Dreams - Gloucester

Kevin was very friendly and helpful. He understood completely what we needed as customers and gave us time to discuss it privately. He was in no way pushy and made us feel relaxed and confident to place an order without feeling pressured

The staff were very helpful and polite but the process took a long time as the computer systems went down. It took 40 minutes and 5 try's by the staff as the computers kept going down and they had to start the order all over again 5 times till it eventually went through.

Your sales assistant, Kevin at your Gloucester branch, was extremely helpful and all in all he knew what he was talking about and advised us well.

Sales person (Jay) was very knowledgeable and spent a lot of time explaining the 'science' behind which mattress is best. Also, I lost my phone in store whilst trying the mattresses out (this is the problem I said I had on an earlier question) and Jay found it for me. Jay was friendly, funny and an excellent representative for Dreams.

Staff very approachable, listened to our needs and were able to help us choose the right mattress for us because they were extremely knowledgable and willing and able to explain all the different mattresses in the showroom -not just the ones we were interested in.

Friendly atmosphere and attentive assistant giving all the advice we needed

Made to feel very welcome friendly staff, we were offered a drink which was nice.

We were served by Jay in the Gloucester store (although we understand he normally works in Cheltenham). There was no hard sell but friendly advise. He took an interest in our needs and was a pleasure to deal with.

Knowledgeable and helpful service delivered in a friendly manner

From the moment we arrived in store the staff ( Mark and Shaun from Gloucester store) spent time helping us select exactly the right bed and mattress for us. They were exceptionally helpful and their product knowledge was fantastic. I would highly recommend taking a look at this store.