Dreams - Gloucester

James was EXTREMELY helpful and knowledgable about all Dreams product range and nothing was too much trouble for him. He is a credit to Dreams!

Buying a mattress is not easy but all was explained to us and we choose one (we hope) that will meet our needs!

Charline was very helpful and informative, nothing was to much trouble allowed us to look at the bed and how it all worked.

We think the delivery process and communication by the driver and txt fscility were awsome. We knew exactly what time it was due to arrive which saves having to stay in all dsy like some deliveries. And we had a call from the driver 3/4 of an hour before delivery. Excellent service all round..

James at the Gloucester Branch was very informative, but not pushy and gave us time to talk privately. Found it very fast and efficient.

Shaun was very helpful from the start he did not push any products he let make our own choices But would give advice when required

Despite there only being two members of staff on Sunday, the colleagues greeted us on arrival and asked us what we were looking for. We were able to go ahead and try mattresses out knowing what the colour-coding meant. After 10 minutes one of the colleagues asked if we needed any help and explained where to go if we would like to place an order. The ordering process was very quick and simple and courtesy was demonstrated at all times despite the obvious shortage in staff. We will certainly go back to the store when we require further bedding. The staff we met were definitely a credit to the company. Thank you to Charline for making us feel like our custom was valued.

The salesman was helpful clearly detailing all available options

Manager was very friendly and knowledgeable

Extremely helpful and friendly staff and great prices.