Dreams - Gloucester

I had done the research on the website, but your staff member helped me wrap it all up

Great customer service, helpful team, impressed with how quick the turn around from being ordered to delivered is

Salesman was very knowledgeable on each product we viewed. He was not “pushy” he was very attentive and a pleasure to deal with. Certainly an asset to the company.

Very knowledgeable assistant gave us all the options of how the mattress was made and why they were different - also gave us plenty of time on our own to discuss and make up our mind.

The store assistant gave us all the information we needed for selecting the right mattress for a toddler. The information he gave really helped to make our decision

Despite the store being busy Alan sat us down, served us coffee and completely focused on our needs and requirements. He displayed a great knowledge of the products in which our interest lay and took great care to explain everything in great detail and in terms we understood. Our initial objective was to simply talk about a bed but such was our satisfaction that we purchased it there and then and also a headboard, pillows, mattress and protector.

There was no pressure to buy anything and all options to fit our requirements were shown us and we were allowed to test them. We spent the whole morning at the store. Tea and coffee was provided. Every assistance was given to us by Alan the salesman

Friendly, knowledgable and sense of humour.

Michelle was excellent and showed great product knowledge which helped me choose the best product for moving into my first home. I'm very excited about my new bed and can't wait for it to arrive.

We were attended by Jay within a few minutes of being in the store, he was very helpful but not pushy in any way and gave us help and explained the difference between the types of mattress’s.. He guided us in the right direction but also gave us time to discuss amongst ourselves... Jay was very informative and extremely helpful