Dreams - Gloucester

Shaun was very helpful and his advice was vey professional . During our time in the store there was no pressure although it was getting close to store closing time. Overall it was a real pleasure to buy a bed at this store we will highly recommend to family and friends.

Excellent communication and a good knowledge of the products shown

Easygoing and not pressurised

Shaun was very professional, he knew ALOT about the products and spent time asking us how we slept, what we were looking for and included scientific explanations behind sleeping patterns etc. He was very friendly and ensured we were happy with everything, providing us the use of the dreams sleep analyser to ensure we understood the differences between our preferred mattresses. He showed us all the available mattresses and explained the differences between them. He made sure that we had time alone to think and talk about our options price and material-wise. He provided complimentary drinks and didn't pressurised us at all. Shaun also mentioned about reduced mattresses and even bought one out from the back warehouse for us to try! He was extremely friendly and made the whole process very easy to understand, making us feel like the only customers in the store. Before we entered the store, we thought we would be pounced upon but it was the complete opposite, making our first time buying a brand new bed an enjoyable experience. Brilliant customer service, would highly recommend dreams and Shaun's customer service!

Served by Paul a knowledgeable relaxed helpful person, felt at ease with him and not pressurised as an example he thanked us for a pleasurable sale, offered coffee to ourselves and juice to the little one. Top guy.

My husband and I were very impressed with the overall experience of buying our new bed at your Peel centre store, the assistant Alan was extremely helpful & knowledgeable and was very pleasant.

The staff we very helpful and helped us with choosing are bed

The mattress is brilliant and I look forward to sleeping on it

We were happy with choice of beds information provided by salesman . There was no heavy sales tactics .

Alan the sales person was extremely friendly, excellent knowledge of products, took the time to explain what and why etc, Highly pleased with his professional approach. top bloke !