Dreams - Farnborough

I guess there is always room for improvement in everything we were in there a short amount of time. Gerldine was very helpful without being pushy

Store was quite busy and beds were a bit grubby from the amount of people laying on them.

We were in the store for quite a while before someone came over to assist us. The store wasn't busy and the sales people did appear to all be chatting. The lady who did come over was really very helpful but would have been nice to be greeted on entry and seen too earlier.

Was disappointed at the relatively long delivery time (ordered 10/04, to be delivered 26/04) for what should be a stock item

Hi, The whole experience was fanatastic, apart from one small issue. When we got home we looked at our invoice and it said that the bed would not be ensembled on delivery, when we were told it would be.

Delivery costs and cost of removal of old mattress cost seem a little high.

I went to the Dreams in Basingstoke and the service from Angelika was much better than the service in this store. I ordered from this store as closer to my house but it was really all based upon Angelika's help and expertise. In this store it was all very transactional.

Because the availability of all the mattresses I was interested in was not as quick as I would have liked.

Perfectly happy in all respects aside from the 7 week wait for delivery.

good but not perfect