Dreams - Farnborough

I visited the store on three occasions, not being able to make my mind up! Each time the staff were, namely Geraldine, who talked me through all the different options. Finally helping me with my purchase and always with a smile.

Karen was friendly and welcoming answering any questions we had. The delivery time exceed our expectations

Karen was really helpful, showed us a variety of mattresses which met our needs. She made us feel comfortable to properly lie down on all the mattresses and try lots

Karen was very helpful and answered my questions and arranged my delivery for a day that suited me and I will be coming back to buy a mattress after Christmas. Thank you

As soon as we walked through the door of the branch we were approached and asked if we needed help. We explained our needs and the assistant took us through the options and showed us and allowed us to lay on all the different types of mattresses. This gave us the chance to get the right one for us.

The sales person was efficient, she knew her products and was friendly

Geraldine in store was excellent. Her product knowledge guided us through. We are vert satisfied but r3member we haven’t r3ceived the bed yet!

Although I had to wait to speak to someone I was very pleased with the service I received. The manager took time to explain the difference in the beds I was interested in, allowed me time to browse & try and retry the comfort of the beds & didn't feel pressurized at any time. I was also offered a coffee/tea.

The staff were very friendly and helpful, they were not pushy or "in your face ", Greeted us and let us have a look around . The team member that helped us "Karen" was very thorough in helping us find a mattress and ottoman that was suitable and within our budget . After we decided what we liked we were sat down , offered a drink and went through our purchase. We came away very satisfied.

Excellent service from the manager, very knowledgeable and attentive.