Dreams - Farnborough

good customer service and product knowledge.

The sales lady, Karen was great not pushy at all really understood our needs and took time to let us try and test the product we purchased.

The shop staff were very friendly and approachable, offering us several options and explaining the benefits and differences, also made us aware of products available at the store

We chose to go at a quiet time and got very good service from the manager with his advice and knowledge .

Just excellent service nothing was too much trouble

I had visited Dreams Solatron Park a few months ago, and received very good service, even at the end of the day. Karen was very helpful, so much so we came back to purchase the bed and mattress

Jon in the Farnborough shop was really helpful, even though he'd only been in the job for several weeks he was honest with us and said if he didn't know the answer he would find out from someone more senior. Told him the type of bed I was after / budget which he worked too. Although still learning can't fault him for trying really nice lad!

Nigel at the farnborough store was really friendly. He was very honest and helpful deciding on what product would be best for us. Especially as a tempur mattress is a big investment, it was great to find he right one!!

We were greeted by an assistant, Karen, shortly after we arrived; she was very helpful and knowledgeable and suggested several mattresses for us to try, until we found one we were happy with. We had a quick chat about pillows, but decided to leave those for another visit. We were offered refreshments while we completed our purchase. We were very impressed with the store and the staff.

We have recently bought 2 beds from the farnborough store. Staff have been friednly and knowledgeable. Delivery has been quick. We returned to buy some bed side tables to match the bed.