Dreams - Farnborough

I was greeted by Rylan who listened to my needs and came to several options straight away. I was looking for a memory foam mattress as I suffer from back problems and have bought a dream mattress previously. I have had many years of comfortable sleep but has since worn out over the years. I tried out the beds and found one that was perfect. Rylan was able to answer my questions but also gave me time to think when I needed it. Great customer experience.

We had a very clear idea of what we wanted and the sales assistant was very professional in finding it for us

Nigel was very helpful and put us at ease with his humour. He was patient while we tried a various options and was informative about the products.

From the start of entering the store I was greeted with a friendly manner and the gentleman who looked after me was exceptional and had great product knowledge.

The sales assistant was very helpful. I have health issues so needed this taken into account which he did. Was very understanding and patient. A

Cornel was excellent with her customer service. Even though the bed had been out of stock for months she still remembered to call me when it came back in! She even remembered that I’d been expecting a baby when I first came in! Exceptional customer service! Thank you

Cornell the lady that served us was so lovely and very knowledgeable of all your products. She is a credit to your team

We have visited the Farnborough store a few times looking at beds this year, we actually decided on this visit to purchase one. From the time we entered and left the visit felt comfortable, Karen was very professional and friendly, her knowledge of Tempur beds was very useful, as we were unsure which mattress to go for. We were very happy with the price of the whole package, and especially the hot chocolate.

Mike, your employee at your Farnborough store went above and beyond to help us find our dream bed (excuse the pun) we took advantage of the winter discounts and he helped to steer us to all ottoman beds in the show room.

We were welcomed into the store and instantly offered a tea or coffee. The young gentleman was very helpful knew exactly what we were looking for. Explaining everything. We were extremely happy with his service and bought a lovely mattress. Definitely go there again