Dreams - Farnborough

Very relaxed and friendly. All the staff we met were very pleasant Seemed to know their stuff

Very friendly staff, particularly Geraldine and Caroline who made our shopping experience particularly pleasant. Geraldine was extremely friendly, helpful and knowledgeable.

Having made an appointment for the 'Sleepmatch' experience we arrived 30 minutes early, we were greeted enthusiastically and very pleasantly by Karen, who took us through the whole process effortlessly

Nigel was very helpful in helping me choose a bed

Alex, the Dreams colleague, was very informative and helpful, he didn't rush us or push for a sale.

The lady that helped us was very accommodating and patient with us

The sales assistant was very helpful and knowledgeable about the products

the salesman was very pleasant and new his job well

I have just had my entire comments deleted because I got timed out when someone came to the door. Big negative for me - not going to write it all again, which is a shame but trust me EVERY aspect of Karen's service was exemplary and she is a great credit to herself and your company I purchased a second mattress and the insurance, which I had not planned to, as a direct result of the quality of her service and advice. I had planned to look in a few places but did not bother because of Karen's service She was helpful, knowledgeable without being pushy. This latter aspect of service is enough to make me walk out of s store I cannot praise Karen highly enough

Customer service was very good