Dreams - Edinburgh - Seafield

There was not a lot of variety with the mattresses I was looking for. Same goes for pillows as I was looking for some but was not able to find one that suited my needs. I was looking for a pillow that offers neck support but that was not available at the store. Neither was there a pillow that was the perfect balance between softness and firmness.

Products and bit pricey.

I was very happy with my visit

I always think there is room dir improvement. In this instance I was satisfied with the service but not wowed.

I was very satisfied . Geoffrey was very knowledgeable and helpful. The problems were with the system not working properly to do the payment .this was not the staffs fault though.

Not really an issue for us as it gave us time to discuss and consider exactly what we wanted/needed but the store was busy when we attended and there was only two Dream employees on duty that day and there was a minor delay. I must add however that the employee who attended to us did so diligently and professionally and apologised for any inconvenience to us but as said this was not an issue.

I am highly pleased with my visit to the store; the one thing I was not expecting was to wait 8-10 weeks for the delivery.

Apparently my credit score wasn’t high enough for a contract, however on returning home and checking it myself it rated 934 out of 999, strange not sure why your check was different.

The service I received was excellent, friendliness, knowledge was all great. I just wish I was able to get the mattress earlier. Most companies deliver within a week but the earliest delivery date is 3 weeks away

I would have preferred a sooner delivery date. In addition I didn’t like the range of bed frames available (I did purchase a mattress and pillows).