Dreams - Edinburgh - Seafield

Excellent customer service by Godfrey who should be a store manager if he isn't already.

The salesman wasn't too pushy and took time to show us various mattresses. He then left us alone to discuss it rather than hovering around - it was the perfect balance.

The sales person who assisted us was very helpful explaining the different types of mattress, and showing us the various options. Was attentive without being pushy.

The chap was very helpful and knowledgeable, but most of all listened to my son's need in a bed! Made am outing to buy a mattress easy! Then past us on to a clerk to process our order, again very helpful on her knowledge of duvets (which I proceeded to purchase). Explained delivery and administration clear as day! Overall a highly successful outing! Thank you. I'd purchased a king size mattress a few years ago and found the same experience, hence my return.

The sales man was very friendly and easy to talk to. He was very happy to explain everything about the products with us. The products we bought had quality to it.

I was served by Chris in your Seafield Edinburgh store. He was very professional and couldn't be more helpful. When I was trying out what mattress would suit me best he even kept my autistic son amused by answering a load of questions.

Claire the assistant was excellent, friendly and knowledgeable and very good sales adviser

My partner and I arrived at Dreams both with ideas of what we liked, but not able to agree on the same style bed. We were therefore dreading the task of choosing a bed. Godfrey helped us, he was friendly, knowledgeable, funny, took the time to help us and did not push us or pressurise us to buy a product that we weren't comfortable. Service was brilliant, and ended up walking out with smiles on our faces.

Excellent service from Godfrey who really knew his stuff. Felt he really cared that we found the best product for our individual needs.

The product knowledge that Chris Emond has made it a very easy decission to which mattress would suit our requirement.