Dreams - Edinburgh - Seafield

Clare offered friendly advice. She quickly understood exactly what we were looking for and gave us 3 mattresses to try. Her excellent customer service advice helped us to quickly come to a decision as to what type of slats we wanted for our bed frame- explaining the pros and cons in relation to our needs. Delivery was free and available for the following work. She served us in a reassuring manner and made us aware of the 'add-ons' (pillows, bedding, guarantees etc), again in a knowledgable and non-pushy manner.

Ease of access; good customer engagement; attractive big store easy to walk around; simple shopping experience and I got what I came for.

Assistant had patience with us as my husband was in a wheel chair so it took us longer to get him to try out a few beds and pick a headboard, he was very happy he was able to try them out and can't wait to get them.

Clare was very professional but also honest.

The salesperson was on the ball at all times and was very knowledgeable

Dealt with Carol at the Leith, Edinburgh branch. She was helpful, knowledgable and made the whole transaction very easy.

The assistant (Clare) provided us with all the necessary information on our first visit to the store. We returned around a week later, having checked measurements and done some further research, and Clare helped us to come to a final decision before making our purchase.

I felt that the assistance given was very good and that pains were taken to assess my requirements exactly, so that the decision I eventually made was the right one.

Quick and easy to order..staff were very helpful

Very friendly advisor, helped us choose right product for us.