Dreams - Edinburgh - Seafield

The Sales Assistant Pedro was so helpful and friendly as was his colleague.

Pedro was very knowledgeable about all products a very friendly gentleman as was the manager.

We had popped into Dreams store and initially spoke with Godfrey and he asked us questions which allowed him to narrow our search down to 2 mattresses as there were so many - there was no pressure to buy and we said we wanted to think about it and decided to go ahead with the purchase. We then dealt with Pedro who was equally as helpful and informative and we are extremely happy with all the service we received throughout.

The Manager (John)was very knowledgeable and helpful during the process, pointing out any problems that may occur before we made our purchase. He was also very polite and understanding. John also pointed out different headboards for us, which we were not aware.

Experience and friendliness of the staff

The advisor who served me was knowledgeable and friendly. He listened to what I was looking for and paid attention tot he fact I didn't have a large budget to spend. He showed me products within my price range and did not try and push more expensive products on me.

We appreciated the explanations regarding the many factors and options available, and the patient repitition required.

We ordered a number of items going to different places and different needs. The staff in the store handled this well and explained our options, were friendly and helpful and also ended up with other good value products in terms of pillows and linen. The coffee was also appreciated

quality friendly knowledgeable staff and not pushy and make wicked cup of tea too

We visited your store at Seafield Edinburgh and it was the sales person called David who made this a good experience. He did not pressurise us in to buying, he was very knowledgable about the product and very helpful.