Dreams - Edinburgh - Seafield

Friendly helpful staff

Godfrey exhibited extensive knowledge of the products and was very attentive.

We were very happy with our visit to Dreams. The assistant who helped us, Pedro, was friendly, knowledgeable, and helpful, but knew when to give us time to think about things for ourselves. There was a good range of types of mattress, firmness, and price. We were particularly pleased to find that the mattress we liked most (after visiting three other companies) was in a sale :-) Another factor in choosing Dreams was that they will recycle our old mattress, as opposed to just dumping it in landfill.

Very good staff

As first time bed buyers we were extremely happy with help we received from both Godfrey and John. Their knowledge was exceptional. They have asked what our needs were and assisted but also have given us time to decide and choose the right product for us. We felt relaxed and at ease once they talked us thought the products and process. Because if this we would recommend the store and their service but also come back. The store had a great range of products to choose from

I also visited other stores nearby and dreams beds seemed better quality and staff v friendly

We received a very friendly greeting from Godfrey, and he quickly showed us to the mattresses that we had looked at online. He spoke to us so that he could understand our needs fully, and gave sound advice so that we could find the best matteress for us. He even offered us a hot drink, and I really appreciated a cup of tea after cycling out to the store in the rain! Godfrey was VERY patient with us, as I couldn't decide between 4 different mattresses and kept trying them. He also advised us on which pillows would be best for us, and understood our budget constraints. He wasn't at all pushy and gave us time and space to decide. We enjoyed the banter with Godfrey and his boss John and left smiling, and feeling extremely satisfied with our purchases. We would definitely recommend this store to friends and family. Thanks!

I told them what I was looking for and what price I wanted to pay and that's what I got

Your colleague Pedro at your Edinburgh store on Seafield Road. made our experience shopping at Dreams very easy. He was very knowledgeable and very warm and friendly and I would not hesitate in recommending Dreams to our friends and family. We can now look forward to a perfect nights sleep thanks to Dreams.

We had excellent service from Godfrey at the Edinburgh Seafield store. He stayed open late to ensure we were served. Allowed us to try a specific mattress on a bed we liked. Did his best to offer lowest cost & also put through two orders for us to ensure things arrived at their soonest availability as well as excellent product advice.