Dreams - Edinburgh - Seafield

Very helpful member of staff took time to listen to our needs and showed us all the appropriate mattresses and gave us time to choose Also kindly provided a refreshment

Extremely helpful,friendly and knowledgable staff. Excellent layout and clear descriptions of beds.

Godfrey was excellent

Very friendly, helpful but not pushy.

Your staff were very knowledgeable and gave us lots of information on the various beds we checked out. However, they did leave us at times just to try out the various selection of beds, and then later came back to answer questions we had. So we didn't feel pressurised which was good. Made us feel quite comfortable.

For a start I had no nowledge what I was looking for but your sale man mr Godfrey put me on the right tract and was very helpful so I made purchase

We visited the Seafield Dreams Store in Leith Edinburgh and were served by Godfrey. Despite being the only salesman in a busy store we felt welcomed and valued. He was juggling lots of customers but we were made to feel like we were the only ones in the store. We had walked away from a sale in John Lewis earlier in the day as the assistant there was unwelcoming, dismissive of the products and antagonistic. Godfrey was a welcome relief, he was knowledgeable about the products, understanding of our needs, professional and friendly form start to finish. (validation code 162)

every thing was explained to us no presser given plenty time to look around seen bed at reduced price chose it was given as long as we wanted to look around and veryhappy with the bed.

We had a couple of very specific needs, but coming from the Netherlands we found it hard to understand the British bedding market. Godfrey, our salesman, was able to explain everything to us so that we could make an informed decision. We will be back!

The sales agent (Pedro) was really helpful in the Edinburgh store. He didn't use any forceful sales tactics and explained to me the difference between products, taking the time to find out what I was looking for. He also allowed me time to properly look at and test out the beds/mattresses at my leisure. I was really grateful for the free mattress protector and the manager offered the assembly service at no charge to me. As this was my first home, this made the experience really great not having to worry about assembling a double bed by myself.