Dreams - Edinburgh - Seafield

Salesman was very helpful

The salesperson made our visit painless. He was helpful, efficient and very pleasant.

The staff member made us feel at ease and did not pressure us into anything

We bought our bed from Dreams 8 years ago and were so happy with the service we received and the quality of our bed that we came back to Dreams again for the beds for our new home. Happily we were served again by Godfrey, who was very knowledgable and helpful.

I went in to the Edinburgh store approx 3-4 weeks ago and Pedro couldn't have been any more helpful. We weren't in a rush to buy and there was no hard sale. With the current discount on at the moment I went back yesterday to place my order. Pedro remembered me and the bed and mattress I was interested in. Very Impressive. In fact all the sales staff were very engaging.

Overall it was just a fantastic shopping experience - Exceptional, welcoming staff ... even got a cup of tea. Fantastic

Assistance from sales staff was excellent and they explained product to a high standard.

The staff were very helpful, we were very well looked after on the two occasions that we visited the store by Godfrey. Godfrey made sure that we lay on the beds that we were interested in, also giving me a pillow to support my neck as i do at home. On our second visit we choose a mattress and a new pillow, I have started using my pillow and getting used to it. Godfrey also made sure that we understood our bill going over it slowly before we signed the papers.

Godfrey, my advisor, was amazing. He explained everything in detail, has excellent product knowledge and really cares about the customer's in-store experience and aftercare. He is an excellent salesman and a credit to your company.

Godfrey, the member of staff who helped us was excellent - a real pro. We had a time limit & knew roughly what we wanted - he managed to get us all the info we needed to make a decision with no flannel and in a lovely friendly manner.