Dreams - Edinburgh - Seafield

Salesman very helpful and pleasant. He took plenty time with us and didn’t rush us. My husband is blind so that can leads to problems in shops but Godfrey was great

V.good customer service Excellent sell person Overall I give 10/10 satisfaction.

Godfrey was a tremendous help, his product knowledge was high standard, he was friendly and polite and nothing was too much trouble for him. We had visited a similar shop earlier and had the complete opposite customer service so we really appreciated Godfrey’s excellent customer service and look forward to visiting the shop again in the future.

When i arrived at store godfrey the salesman was very helpful and friendly at understanding my needs he was very knowledgeable and processed my order and delivery date. He talked me through my options in a simple and precise way. In short Godfrey was brilliant and so much help. Thank Godfrey.

The salesman was friendly and articulate in the way he approached the whole purchase process.

Store was local, both staff were welcoming friendly and helpful.

Staff member was very helpful and friendly.....and gave some great advice.

Myself and my partner first visited dreams just to compare beds to other bed shops like bensons etc, we were approached by the manager who was really nice and wasn’t too pushy like the a few we had in other shops. We had a browse and seen a few we liked so we went away to decide and returned just recently and we got help of Godfrey, who gave us excellent customer service, I don’t really know much about beds myself but the colleague talked us through everything even down to trying pillows on the mattress we were purchasing. I work in retail so I know the level of service to expect but he went above and beyond what I expected. He made our visit very relaxed.

We were given assistance and had all our queries answered but were not pressured. We were given time to make our choice.

The staff were very friendly and the member who was assisting me recommended a great mattress for me.