Dreams - Edinburgh - Seafield

Very nice staff. Took time to explain all the options

Knowledgable staff who were very helpful and shared what they were doing during the ordering process. As I was purchasing a sleep motion bed they understood what my requirements were and recommended the appropriate model.

Clarrisse I think her name was Very helpful and relaxed manner put me at ease This was actually my first experience buying a mattress on my own without my partner So really appreciated how helpful she was, a great asset to your company.

Godfrey showed exactly the bed frames we needed and suggested relevant options. He also wasnt pushy to make a sale as well as gave us space when trying out the mattresses, which made the awkward lying down procedure actually quite enjoyable. Also the body scan machine was ace.

We very much liked the Dreams Simulator which helped identify the correct mattress for our conditions and needs

Hate shopping.In the store it was factual,which was good.I guided the assistant to the price range which was realistic for me and did not feel any pressure to go beyond what I could afford.

The staff were so nice, helpful and friendly. Product knowledge was excellent and helped us pick the correct mattress for our sleeping positions that no other store did.

We had previously been to other major bed retailers and were put off by their rather pushy sales staff. We were really only coming to use the Mattress machine to find which kind of mattress would be suitable for us. However we found the Dreams staff to be very knowledgeable, very helpful, showing us all the options that were suitable for us. We were allowed plenty of time to try mattresses, ask questions and be assisted in making a suitable choice instead of railroaded into a purchase. Thus we chose to purchase a bed & mattress from Dreams instead of looking elsewhere purely on the quality of service we received from the Dreams staff. It was probably one of the best in store shopping experiences we have had in the last 5 years.

The staff were professional, knowledgeable, friendly and courteous. I felt that they were honest in recommending products for the right reasons, they listened to my needs and helped me buy the right mattress

I was provided with the options as our recommendation and sleep comfort. I like it so much. My son like log and the unicorn book which dreams staff gave him. :)