Dreams - Edinburgh - Seafield

Godfrey was very helpful and the product we came to the store to view was on site.

The customer service we received was excellent and Godfrey was able to answer all our questions. He was really friendly and always used our names when speaking to us. The electronic system in store was a great help in narrowing down the type of mattress for us to choose and then Godfrey let us try out the suggested ones until we found the perfect match.

Great customer service from Michael. Love the dreams sleep match system and not technically overloaded with to much information

We saw the bed a few months ago and the person in the shop was very helpful and told us about some of your sales that might be coming up. We are in the middle of building work so didn’t want to purchase at that time but we kept looking online and as we are now nearing the end of the work we are ready to order and your Boxing Day sale was great timing for us. We called and ordered the bed with ease

The sales executive David was extremely helpful and certainly knew his stuff about beds and what would be the best fit for us - can highly recommend him as an excellent sales colleague

I was highly satisfied as our consultant david as he was very knowledgeable and helped us find what we were looking for. We went into get a mattress and we will be going back to get a new bed frame next year sometime

On arrival at the Edinburgh Seafield store, Godfrey was able to guide us as to how to find the best mattress for us by setting up the sleep match machine to ensure we found the best mattress, this was followed by sampling a few out unbntil we found the right one. Upon looking at bed frames Godfrey was also very knowledgeable on these and was able to answer all our questions resulting in us purchasing the mattress and bed frame. At purchase stage we were then able to select a delivery date as we are moving house so this allowed is to choose a date that suited our moving date. Overall brilliant experience and Godfrey took interest in our needs which gave us confidence in the products we purchased knowing they would be the right choice for us. Will definitely be recommending to friends and family.

Visited Dreams at Seafield, Edinburgh and received excellent customer service from Godfrey. Was made to feel welcome and all questions were patiently answered. There was no 'hard sell' or pressure to buy more than needed. Godfrey was knowledgeable and approachable and generous with his time in store. I returned the following day with a family member to confirm my decision and make the purchase which he processed efficiently.

David at the Seafield EDINBURGH store was highly knowledgeable, amiable, and happy to serve us. He took time to understand our needs and had strong understanding of the products so was able to steer us toward to perfect mattress. He was chatty and friendly which I always appreciate when being assisted when buying something so important

Everything was explained in great detail of the various mattresses that were compatible with our bodies after lying on the new hi tech bed that would tell us what suited us