Dreams - Edinburgh - Seafield

David the assistant was very knowledgable about all of the products on offer but not pushy with it. Gave me plenty time to try out different beds and mattresses so I was able to purchase items that were suiting to my needs

It’s ur first visit to store and very pleased with the how display and explanation of the products. Machine to find out the best mattress was an excellent advise. Godfrey who helped with choosing and explaining about products and related very talented. Definitely going back as we are planning to buy bed and mattress for two more bedroom of our newly build house. Excellent service and selection of products fitting to possible budget.

Staff member David, friendly and not pushy, easy to talk to and explained things as we went along and answered questions we had. Even offered us a drink while we chatted regards buying or not. Yes, we did buy.

We received top class customer service from David. He welcomed us to the store and was friendly, professional, patient and highly knowledgable and enthusiastic. An asset to your store for sure. Dreams would be my first port of call when shopping for beds and mattresses again because of the customer service we received and the quality and value of our products. A refreshing experience. Thank you.

We had a lovely helpful man called Godfrey who was so informative made a lovely coffee for us both and was helpful but not pushy

Godfrey was very knowledgeable and friendly.

The whole experience was exceptional due to the care and attention given by sales person Godfrey Smith. He listened to our needs then showed a range of products that were suitable. His vast knowledge on each product left us reassured we were choosing the right products.

From entering the shop premises to departure this was a rare experience to have such a high standard of service. The person was very helpful and answered all our questions and queries to our complete satisfaction. The items we were shopping for were their on display and we thought that the quality and price suited our requirements. This person was a credit to your organised hit,s a pity that this standard is not a standard.

Your staff member, Michael, was very friendly and welcoming on our arrival. Also, he fully understood our requirements immediately; he had excellent product knowledge and explained all elements very well.

From the moment that I entered the store until I left Micheal was great, very accommodating, gave me time on my own when required and explained everything in great detail. Recommendations were good and the Dreams sleep match was a great start as I had no idea what I was looking for and I am confident that I have found the correct mattress for me