Dreams - Derby

I went in to the Derby store knowing what sort of mattress and a lovely lady called Jo served me, she helped me try the sleep test to see what mattress I needed and what was recommend for me and I can’t thank her enough for everything she did for me. Jo went above and beyond to help in any way she can and to get me the best deal so thank you very much for all your help.

Knowledgeable ,friendly and efficient service

Really positive shopping experience. Chelsea and John were very informative and helpful. They made us feel comfortable. The dreams perfect match mattress was great. Overall we are very satisfied and are confident that we have the right mattress for the best night's sleep!

Joanne was fantastic, went one the bed to make sure we had the right one for me, Then she took me through all the beds that were suitable for me and the electric bash, told me every think I need to know about if it is not right when I get it home so I can change . Very good service!

We were guided through to help us choose what was right for us. In the end, we are very happy with what we purchased.

Joe from the derby store was very polite as we walked in the store very helpful and knowledgable didn’t rush us we both are very pleased with everything thanks joe from Joyce and chris

Store colleague was exceptionally helpful. Helped us with doors to get the wheelchair in and out of the lift and was very patient when trying out the beds

Very helpful, friendly and professional staff. We were quoted 10-12 weeks and it’s now due to arrive in less then a week

We were guided through the process from taking a test to find which mattresses suited our needs, something we were in great need for, to testing out a range of different products. Each product was described in significant detail and the differences were clearly highlighted. It was very thorough and helpful for someone who has never previously bought their own bed.

We found Nina to be very patient and knowledgeable. Nina explained the sleep match to us and nothing was too much trouble. Her friendly and professional behaviour will definitely mean we will recommend this store