Dreams - Derby

Adam S really looked after us while visiting the Derby branch, nothing was too much effort even though he was dealing with multiple customers at the same time, he wasn’t pushy at all and had great banter, he catered for all our needs, made the experience personal we will definitely be back when we need a new bed or mattress. All people in customer service should be like Adam, we have already told family and friends about our brilliant experience.

Very well informed staff

Very well informed staff

The service we received was generally very good and experience from the staff was very knowledgable.

The service we received was generally very good and experience from the staff was very knowledgable.

Cutomer service was very good and there was no pressure selling. We were able to wander and look at the goods without being hassled.

Cutomer service was very good and there was no pressure selling. We were able to wander and look at the goods without being hassled.

Adam who served us was very helpful

Adam who served us was very helpful

Very helpful, understood my needs. Options given with no pressure to go for most expensive but what matched our needs.