Dreams - Derby

4160 ratings
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Location

Unit 4, Meteor Retail Park, Mansfield Road,
Derby, DE21 4SY

Bik.C

By Bik.C | 11/27/2021

Jo was knowledgeable, attentive and very helpful. Her guidance and attention to detail made a very pleasant experience.

old dog malc

By old dog malc | 11/27/2021

the item not in stock was soon available and text follow up about delivery times etc was excellent

Carol W

By Carol W | 11/26/2021

I was welcomed as I entered the shop and guided to the right bed I described. Everything was explained to me in a friendly manner, i get at ease at all times.

GLENN P

By GLENN P | 11/26/2021

John was most helpful with his product knowledge. He was also able to meet my specific needs on delivery etc.

Inno07

By Inno07 | 11/24/2021

I was served by Chelsea, the friendliness, the knowledge, the time spent with me was exceptional. I only popped in to have a tentative look about before I was going to place an order somewhere online at a later date. I ended up spending nearly 2 grand! You have a member of staff that you need to give a massive pat on the back and never let her go. She's a top sales person without me ever feeling pushed into buying something.

DaveJ

By DaveJ | 11/23/2021

Adam and Chelsea were extremely helpful and very knowledgeable and information while we were looking in the store. They were also very patient and understanding of our needs.

DW

By DW | 11/23/2021

Was welcomed on arrival, staff explained well on products. Even got offered tea & coffee!! Overall staff was very helpful 👍

Shirley C

By Shirley C | 11/22/2021

Excellent product knowledge but not at all ‘ pushy ‘ Understood my needs completely ad made no attempt to change my mind

WJ

By WJ | 11/22/2021

Dreams salesman was attentive,knowledgeable and friendly.

Ivana

By Ivana | 11/21/2021

We went to our local Dreams shop during the Black Friday sales as we saw a bed we really liked that was on offer. Upon arrival, we were greeted by the lovely Chelsea who pointed us in the direction of the bed we wanted. However, upon seeing it in person, we were not so keen on the bed we originally wanted. That's where Chelsea's expertise came in handy as she asked about our wishes and needs and recommended a couple of potential replacements. We loved one of her recommendations in particular and ended up buying it. Chelsea than proceeded to walk us through the sales in details and we were really satisfied with the service provided. We were also offered a duvet and and extended bed cover which we happily accepted. The extended bed cover was a particularly useful buy.