Dreams - Croydon

I was extremely impressed with the whole experience when visiting Dreams Croydon. I was greeted by Deryck who was as knowledgeable and understanding as he was friendly. We went through the whole process trying different mattresses and pillows out and his advice was invaluable, and seemingly honest and very much not in a pushy sakes kind of way. A real gentleman and a strong reason we made the purchase at Croydon. Deryck was top notch from start to finish and the whole experience was positive. Based on my experience give the man a pay rise!!! Also worth mentioning I visited Tunbridge Wells store previously and a special mention to Dan there who was also extremely helpful and seemingly genuine, didn’t oversell and really listened to my needs as a customer. Deryck and Dan - top boys.

Greeted by staff, helpful and very friendly. We were advised on products, and given support where required.

Fantastic service from the ‘new’ Michael (Francis) - very clearly knows his stuff and was incredibly helpful.

We were greeted quickly and politely. We received useful advice with choosing a product and the service was excellent. We enjoyed trying the bed matching machine and trying out the beds which suited us. The purchasing was then very swift and easy.

The gentleman assisting me was courteous and took time to understand my requirements, providing me with several options and recommendations. He did not add any pressure, and he took time to ensure I was fully satisfied with my Purchases. Very pleased

Rosa was very friendly first on the phone and then in Store. She offered drinks and helped us finding all the information we needed.

Great selection of bed frames and mattresses available for testing and fantastic customer service by Deryck at the Croydon store.

We where greeted by Deryck as we enter the store. He was very helpful He helped us to understand the best product for our needs We where offed pillows to try the beds out so we where able to get the authentic experience. He showed us the sleep machine which helped us narrow our choices to make it easy to pick a bed and matters best product for us we where offed drinks. and given free pillows and toppers for the bed what was a nice touch.

The assistant listened to what I said and did not try to push me into what I did not want

Very friendly and knowledgeable staff and good range of beds with good delivery time