Dreams - Croydon

Deryck was very attentive and had the right balance of providing information and allowing us time for decision making. He was very informative and friendly and made our hunt for a mattress so much easier! His service was exceptional

It was all very efficient, non-intrusive and friendly.

It was all very efficient, non-intrusive and friendly.

Micheal had excellent customer care skills and he knew the products extremely well! It was a pleasure doing business with him. He made everything very easy!

Micheal had excellent customer care skills and he knew the products extremely well! It was a pleasure doing business with him. He made everything very easy!

I hadn't intended to buy a bed at this visit, just simply to have to looksie of what was available, but when your representative guided me through your customer procedure, I was very impressed. Didn't I wish many more retail outlets adopted similar principles for their customers. I had just come from Boots before going to your shop. I was surprised how poor their shop was set out - no indication where the product I wanted was stored - I covered the whole floor space. The staff were in absentia. I had to go to the dispencerie for assistance. The only adverse comment I could make about my experience in Dreams was that I couldn't find your front door easily. Hardly a major problem though .

I hadn't intended to buy a bed at this visit, just simply to have to looksie of what was available, but when your representative guided me through your customer procedure, I was very impressed. Didn't I wish many more retail outlets adopted similar principles for their customers. I had just come from Boots before going to your shop. I was surprised how poor their shop was set out - no indication where the product I wanted was stored - I covered the whole floor space. The staff were in absentia. I had to go to the dispencerie for assistance. The only adverse comment I could make about my experience in Dreams was that I couldn't find your front door easily. Hardly a major problem though .

The lovely man that helped us made sure we were always comfortable and he offered us drinks a few times which was very nice of him as some places do not do this. He wasn’t pushy with any products and wanted us to try a vast variety of mattresses ranging in price once we had got the diagnosis from the amazing mattress machine.

The lovely man that helped us made sure we were always comfortable and he offered us drinks a few times which was very nice of him as some places do not do this. He wasn’t pushy with any products and wanted us to try a vast variety of mattresses ranging in price once we had got the diagnosis from the amazing mattress machine.

The lovely man that helped us made sure we were always comfortable and he offered us drinks a few times which was very nice of him as some places do not do this. He wasn’t pushy with any products and wanted us to try a vast variety of mattresses ranging in price once we had got the diagnosis from the amazing mattress machine.