Dreams - Croydon

We chose the products online but had to call to discuss delivery and the person over the phone just handle it and put the sale through and arranged delivery. Very knowledgable and attentive staff. Thank you

I wanted to order a bedframe and mattress. I didn't have a clue about the mattresse. Gina who took my order, her knowledge on your products was outstanding! Really impressed with her knowledge and really keen to find the right product for you. I could tell she enjoys her job and gets satisfaction out of it, mainly because botched knowledge. I rang the next day and placed my order, once I had chosen my mattress. Unfortunately it was Gina's day off, the gentleman who took my order put it in Gina's name as she had practically sold me the products. I thought what a lovely thing to do for your colleague. Proves how well the team work together.

The gentleman I was speaking to was called Barrett on my paper work.he was very kind very helpful and new his products well. From start to finish it was excellent customer service and one thing he did the whole way through the call was mam.he reassured me and actually corrected the previous mans error to make my bed actually come quicker so very happy this is the second time I've been with dreams and both times has been really good.thank you have a great day.xx

I was satisfied with my order , would have preferred to see in a store but because of COVID stores not open

TURNED UP ON TIME & DELIEVED TO THE FRONT DOOR

The knowledge and understanding and friendly customer service was excellent.

Perfect customer service Nice and easy

I was pleased my phone call was answered quickly. Barrett Stodart was friendly and so helpful. He helped place my order and was able to give me a delivery date straight away. I had a slight query and made a follow up call and he dealt with it immediately. As a family we bought beds from Dreams years ago and we had a great experience then and I have repeated that great experience with my new purchase. I have also received a text confirming delivery. Great service. Impressive and Barrett is doing a great job.

The staff member Barrett could not be more helpful and the attention to customer satisfaction

My service was delivered over the phone and the mattress I wanted had been discontinued. Barrett found me one of similar spec. I wanted to discuss with ,y son so he gave me his direct number so I could call him back which I did and placed order. I was impressed that it will be delivered in 10 days