Dreams - Croydon

Friendly and helpful approach by Sales Assistant, Michael. He took time to open the sofa bed and to check if the cushion covers were washable. He gave us time to both sit on the sofa and lay on the open sofa bed. When he led us to the area where we placed the order, he firstly offered us a drink, which was welcomed. He took the time to double check our details when entering our information onto the computer. We did not feel rushed throughout the whole process.

Overall great customer service. Quick and speedy yet we’re given all the information we asked for. We didn’t feel rushed in any way. Member of staff Deryck had good knowledge of products and engaged well with us. Would definitely recommend.

The lady who assisted us was extremely professional, polite, personable, well presented and knowledgeable. She made us feel very comfortable.

We were offered a drink, given some pillows as a gift, covid safe, greeted nicely

I’m very happy to buy dreams bed and Staff also very friendly and helpful.

The representative Deryck at Dreams Croydon, was extremely helpful. After explaining our requirements he knew exactly which beds to show us and we bought the perfect bed on the spot. Amazing quality and great value for money!

Michael was wonderful. Very attentive, patient and informative, happy with the time taken to explain things to us and with the purchase

The staff (Michael) was very attentive, patient, friendly, provided useful and well explained balanced information which helped my choice of products. I felt I got value for money.

The assistant was extremely helpful and very nice.

The gentleman that served me was without question the most polite and professional member of staff I’ve experienced since before Covid. Really knowledgeable and passionate about your brand.