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By Arlene W | 4/27/2016
mattresses are too expensive. When spending a large sum of money would be nice if the assistant was able do more deals! I probably would have bought more accessories, if I felt I was getting a better deal
By Mr and Mrs A from Croydon | 4/25/2016
1. Dreams was hard to find without a car.We spent half an hour wandering round the industrial estate trying to find Dreams. You closed the High St store down in Croydon. 2 We don't have a car so rely on delivery and we find difficulty in assembling flat pack furniture 3. We needed our old bed to be removed and disposed of. You did all these things for us but we thought it excessive that you levied a charge for each extra. I am certain that smaller retailers would have done some of these extras for free.
By David Spencer | 4/15/2016
I Think the service was of very good standard I was offered a hot beverage when I went to sit down to make the purchase and the Sales colleague Melissa Was very helpful and is a great asset to your team
By Michael w | 4/10/2016
Because in haven't had my purchase delivered yet so the whole experience is not complete and considering you sent me an email and a text confirming my delivery I would have thought you would have known this
By Chris B | 4/8/2016
Not many staff meaning that I had to wait. There could be an easier way of viewing the mattresses ie in a brochure. Could do with More info regarding differences in mattresses
By Ronnie B | 4/4/2016
I was buying a new mattress despite my old one bought from dreams only 17 months ago for £1200 all of a sudden giving me back pain. I at least expected to be offered a discount on the new one. Also begrudge having to pay £78 for delivery and removal of old mattress
By Henry T | 3/28/2016
Sales person Diane was helpful but price for such a swift business could have been better so we could be highly satisfied customer.
By nabin | 3/28/2016
because some time we cant't find out staffs help us
By JC | 3/26/2016
I think i received very good service and paid a good price for the goods. But with a 6 week waiting list and overall i would not say it was exceptional as i did not need to push the staff to do anything outside the norm
By Mark S | 3/7/2016
The mattress price was very expensive and so we had to choose a cheaper one
