Dreams - Croydon

We were greeted quickly by Michael. He had excellent knowledge of the products, was efficient and friendly. He made the process of choosing the right mattress for us really easy, even with our two toddlers in tow!

friendly, knowledgeable staff that were keen to help.

The experience of shopping in store was having a knowledgeable salesman and not feeling I was being rushed to buy

Rosa was absolutely lovely to deal with and really helped us make our decision so quickly and easily. We did have a good idea of what we wanted but she really just honed in on that and didn't waste time with other un-necessary options.

I liked the way dreams had displayed the mattresses according to his firmness and price. I was not rushed I was given adequate assistance at the store from all the information I need to allowing to process it.

As soon as we arrived, one of the shop employees came straight over to us and asked us what we were looking for that day. He wasn't pushy and even showed us to a machine which helped pick our bed. Once we knew what we were looking for he showed us a couple of options after listening to specific design requests. He then gave us time to look around and pick for ourselves, while staying close enough to help with any queries we had. Once we chose, the buying experience was fantastic and did not take long at all. There was also an offer of drinks the entire time.

Michael was was very professional, had all the information I needed. Above all he was very friendly, patient and respectful which for me was very important. He didn't try to rush me, very patient in helping me make the right choice by answering all my questions patiently and efficiently. Good customer service that is very rare to find in London. Thanks to Michael. Very pleasant experience, he didn't look down on me like what are you doing here, you don't belong here. Amazing man.

Rosa was great and helped me pick out the best matress for me.

The staff, Moses and Michael at Valley Park, were polite friendly and knowledgeable and did not push too hard with the sales chat which we appreciated. We were delighted with the mattress we purchased.

Our shop assistant Moses was very friendly. Patient and was able to direct me to exactly the right mattresses that I needed.