Dreams - Croydon

Michael was very helpful and patient. Also there was NO pressure which was very important

I had a gentleman named michael at croydon purley way , he was great offerred us hot drink, my mrs was not too well on that day he assisted her well offering her a seat and water, he was very knowledgable . He was not pushy to buy the product . He gave us time to think and space which is great because i would not like someone to be in my space all the time. This guy need some acknowledgement for his great work he contribute to the company.

The assistant was very knowledgeable and helpful.

We found the service excellent. Michael greeted us on arrival and was extremely knowledgable about the different mattress types which really helped us to make an informed choice.

Moses was very knowledgeable and answered all my questions with confidence. I also didn't feel pressured into buying, which I have done before in different shops.

The member of staff was very helpful without being to obtrusive

The salesperson (Diane) who helped us with our purchase was extremely knowledgeable about all the beds which we found very helpful. she made us feel very welcome but didn't put us under pressure to buy any specific bed and was really helpful about pointing out all the different choices available. The super king size bed we ended up buying was very good value & felt extremely comfortable in the showroom. Overall, a very enjoyable experience.

Help was offered straightaway but I was allowed to look around at my leisure when I said that was what I wanted. When I asked about other things I was given the information but not pressured to decide today. The coffee was excellent!! A great shopping experience.

Staff were friendly and helpful but not pushy.

We had actually walked away from another bed store where the assistant and service had been very disappointing. Upon our arrival at Dreams, we were greeted by Michael who was very patient, knowledgeable and friendly. Nothing was too much trouble for him. He assisted us from the moment we entered the store to the time we left and we were in store for a long time as we did not know the exact product we were looking for. His customer service was excellent. We have not yet received our purchase so cannot comment on the product.