Dreams - Croydon

The customer advisor : knowledgeable, friendly, welcoming, approachable,

good service

Good prompt attention from your salesperson who was very helpful and patient - I suffer with back problems so was very cautious as to which bed to choose - was offered a coffee and had a pleasant chat with salesperson while order was being filled out.

Noel was excellent, clearly a very busy store, but he did not rush us at all and he steered us around using his considerable knowledge to help us select our beds. Which meant we also didn't have to look anywhere else as he has ticked all the boxes for us....

we were offered tea or coffee. and the assistant Noel was very friendly.

Your colleague Deryck made myself and my wife feel welcome and took his time explaining everything about the product and services on offer.

Staff very friendly, helpful , approachable and been served in couple minutes. They goods are very good quality we bought from them previously furniture and we happy with it , because we keep coming back there .

The store was clean and very well laid out and the colour coding of the mattresses was extremely useful. I knew what matress I wanted and the salesperson knew exactly what matress I was after and he also showed me some other matress that may suit my needs. I was supplied with a pillow and he made one awesome cup of tea. He was friendly in his approach but also not over powering in the sales and I felt comfortable trying out different matresses around the store. I then enquiries about a bed which again he knew about and also helped me on selecting the right size and tog bedding. The purchase side of things went fine and he (Moses in Valley Park, Croydon) explained all the purchase side of things with a good approach and highlighted some key areas for me. Very good sale person and technique.

I was highly satisfied with the staffs help and the quality of the products we purchased. Ordering was very easy and speed of delivery is great to.

Dream's Colleague Moses in Croydon was very patient and helpful with us. We only got to the store half an hour before closing time, but he let us take as long as we needed and provided all the information we requested. After the store closed, we chose our mattress and he calmly took all our details to enable us to buy it on credit. We finished everything close to an hour after the store closed, but Moses was still cheerful. We really appreciated his help and being so friendly.