Dreams - Croydon

Employee was extremely helpful and friendly. She made my experience a whole lot easier. Bed I had chosen turned out to be discontinued, but have ordered a bed in the same price range and better than the original. Thank you so much for your help Diane at Croyden valley retail park. 🙂

Barret clearly explained to us the different types of mattress and identified which best suited our need and price range. He recommended 4 options and we purchased the 4 option. Barrett was courteous and professional clearly explaining all steps for the sale and delivery.

Great service, offered a drink, informative, good choice and quick to process. Good choice of extras offered

We have visited a few bed showrooms in our hunt for the perfect bed in our price range. Which is what we feel we found here. The assistant that helped us we felt gave us just the right amount of attention, welcoming us when we arrived and offering his services but not hovering over us until we requested assistance. We were offered coffee, which was actually very nice and although it was late in the day on a Saturday we’re not rushed into making a decision. The salesperson took time to understand our needs and price up the combination of bed frame and mattress that we required. Interest free purchasing was a plus and although we spent a little more than we intended we felt our purchase was value for money.

I was not swamped with pushy sales staff. Assistant was pleasant and listened to our needs

I didn’t feel pressurised into buying & left on our own to browse but assistance was already offered, when I was ready

Great customer service knowledge of staff very satisfied and we are pleased with our item we bought Quality bed and very comfortable mattress good price too.

Product was exactly what we wanted plus great customer service

The atmosphere in the store was very cordial and the attendant (Moses) was very respectful and helpful in assisting us to make a choice and took a final decision. We will always go back in that store at Vally Park. Croydon to shop when ever necessary.

The staff were extremely helpful and also I appreciated being allowed to browse on my own without any hassle.