Dreams - Croydon

Assistant was friendly and very responsive to my needs, I was even offered a coffee which I accepted while he was explaining about the different mattresses, the headboards and the delivery dates, I would have liked to receive earlier than the date stated but at the same time, I understand some models and the one I chose was not readily available and I was willing to wait.

For me, the choice of mattress was somewhat reduced as I did not want to purchase a mattress with any memory foam. My experience with staff was very good and I was very impressed with the availability of my mattress choice together with the suggested delivery date.

The person is called Dianne and she was brilliant. Please thank her for me.

Very helpful and friendly service!

Very good quality and price , friendly efficient staff

Diane in the Croydon store is a credit to your company. She has excellent customer skills and takes time with you and has a great understanding of what she sells. If I was her employee I would get all staff to use her skills and friendliness and welcoming to your store.

I have always wanted a dreams mattress but in the past never been able to splash out on a luxury one. I gave it a try and was approached by Diane who went out of her way to find me the perfect mattress within my budget! She exceeded excellent customer service and I would definitely come back to receive Diane's help again. Great service with fast delivery. I am truly grateful.

Good customer service

The crew were very fast and efficient. They also removed all their shoes before enterning the apartment. And carefully tidied up and remove all the packaging without being asked to do so.highly recommended.

The Salesmen was very informative ,and most importantly listened to what we had to say and did not try to push any one product