Dreams - Croydon

The staff were very friendly and helpful, offered hot drinks while we shopped. The patients of the staff as we made our choices

Deryck was very helpful, he answered all our questions and obviously knew the product. He offered a hot drink and gave us space to make our decision. We were very happy with Deryck's customer service.

Very knowledgeable assistant, recommended the mattress which would be most suitable, and very friendlyl

We found Deryk Assistant Manager (Croydon Branch) to be professional, friendly, honest, knowledgeable and helpful. He helped us to choose the right mattress and bed frame without ANY pressure....We were extremely happy with our purchases especially as they were both in the sale. He was very thorough when going through the paperwork ensuring that we understood and were happy with everything before signing. My husband and I always appreciate quality service and felt that this was given to us by Deryk who quite frankly is an assess to Dreams.

The staff who attended to me was pleasant.

A member of staff was available within minutes of entering the store and he was very knowledgeable. All of my questions were answered with confidence.

The assistant was knowledgeable, and made several well informed comments. He was very helpful around the store, and gave me his undivided attention at all times. He couldn’t have been more helpful, and generous, offering advice and free pillows etc Well done to staff training ! The only thing that was annoying was the soundtrack in store, music is good but not 2 different tunes competing across the one store .

The helpfulness and courtesy we were shown by the assistant contributed very much to the fact that without his realising it we felt ourselves comfortable in buying a headboard twice the cost we had in mind when entering the shop. The assistant gave us the time and space to consider all the options he carefully put before us and he must be highly commended for his efforts. He clearly loves his job and the care he has for his customers is well beyond what generally is provided these days.

The gentleman who served me was very professional Micheal was very polite and friendly and the way he explained everything was very good

From the minute we walked through the door we were greeted by a manager who then proceeded to call a staff member over to help us. She straight away asked us our budget, what we were looking for, and to see if we knew what we wanted. She showed us several mattresses walking round the store and left us to make a decision ourselfs. There was no pressure for us to buy anything. When we decided on one she very swiftly took us through the process helping us to work towards our delivery goal.