Dreams - Croydon

Very relaxed and welcoming atmosphere allowing you to browse without being hounded. Assistant was so helpful he couldn’t of done enough for us. Made the whole experience very pleasant.

Michael was very attentive and informative about the products he was selling and also helping us find the perfect mattress

The sales person was friendly and did answer the questions and helped in everything. Also given a cup of tea 🍵

Malwina was delightful, she was so knowledgable and helpful. She approached me not long after I can’t into the store and after I tried the dream machine, she remembered my name which I always think is a lovely thing to do. I hope that Malwina sees this review and hears what a lovely sales assistant she is. I work in the NHS and customer service is extremely important and we are often seeking feedback from our service users. Malwina (Mel) is a credit to Dreams. Thank you

Michael was very knowledgeable and very pleasant to talk to. He offered us a hot drink while we were discussing our needs and going through the credit process. Michael was very patient and we did not feel rushed or pressured into making a decision. Very positive experience in making our purchase.

The staff were very welcoming and Tanya helped me to select the mattress I needed. Very pleased with Tanya’s knowledge of the products available in the store.

Michael was really helpful and informative. made us feel very comfortable

When we decided to come to Dreams we were only looking for a headboard, Deyerk approach us greeting us with a friendly smile and lots of energy. He asked us if we wanted help and we said that we were just looking and if we needed help we would find him, he was very helpful. We did find him and purchased a bed head and frame. Deyrek was very knowledgable and patient with us , and made our shopping experience a really pleasant one and even made me a coffee.He explained everything clearly . His customer service was great . Thank You Deyerk.

We were warmly greeted by Diane and - without pressure - having said what we were looking for, were shown to the computer bed where our comfort levels were assessed. Tea and coffee given and we tried several mattresses that Diane suggested would be suitable. We compliment her on her care and help.

very good service let us look around until we were ready to get more info and make a purchase