Dreams - Croydon

Level of service provided was of a very high standard. Staff were warm, welcoming and knowledgable. The store was spacious laid out which promoted social distancing. There was also a professional but relaxed atmosphere that helped to keep me in the store and ultimately purchase goods. Hand sanitiser was also readily available.

The whole experiance was quick and easy, helped by the knowlwdge and avaliability of the staff

The whole experiance was quick and easy, helped by the knowlwdge and avaliability of the staff

The assistant (lady called Diane) greeted us politely and was very very helpful. She kindly served us a coffee, and advised us to try the sleep machine to find our perfect mattress. She then got us to try the various mattresses that the sleep machine had indicated, and we were happy with the one we purchased. She also advised us on pillows, which we used whilst trying the mattresses, and we were impressed with these, so bought two of them as well. Overall, very impressed with Diane.

The assistant (lady called Diane) greeted us politely and was very very helpful. She kindly served us a coffee, and advised us to try the sleep machine to find our perfect mattress. She then got us to try the various mattresses that the sleep machine had indicated, and we were happy with the one we purchased. She also advised us on pillows, which we used whilst trying the mattresses, and we were impressed with these, so bought two of them as well. Overall, very impressed with Diane.

Level of service provided was of a very high standard. Staff were warm, welcoming and knowledgable. The store was spacious laid out which promoted social distancing. There was also a professional but relaxed atmosphere that helped to keep me in the store and ultimately purchase goods. Hand sanitiser was also readily available.

Level of service provided was of a very high standard. Staff were warm, welcoming and knowledgable. The store was spacious laid out which promoted social distancing. There was also a professional but relaxed atmosphere that helped to keep me in the store and ultimately purchase goods. Hand sanitiser was also readily available.

The lady assistant instantly offered to help my wife and I and asked if we had any medical problems. Because we both have bad backs she suggested that we try the computer operated system to determine the best bed for us. She then instantly found the correct one that fell within our budget. She explained the payment process and the maintenance required of the mattress in detail. Could not fault this lady- she is a terrific ambassador for your company!!

We took my elderly mother to purchase a couple of beds and visited your store at Valley Park retail centre. We were taken round the store by Tanya who took her time with my mother and didn’t pressure her in any way , instead she gave us her knowledge of products and excellent advise whilst insuring we where Covid safe with pillow covers and even the chance of a face mask. Tanya gave us both a bottle of water and insured my mother was happy with the purchase. My husband , mother and I cannot express how impressed we were with Tanya’s professionalism .

We took my elderly mother to purchase a couple of beds and visited your store at Valley Park retail centre. We were taken round the store by Tanya who took her time with my mother and didn’t pressure her in any way , instead she gave us her knowledge of products and excellent advise whilst insuring we where Covid safe with pillow covers and even the chance of a face mask. Tanya gave us both a bottle of water and insured my mother was happy with the purchase. My husband , mother and I cannot express how impressed we were with Tanya’s professionalism .