Dreams - Clydebank

My brief was to find a new mattress. I had no idea of what I was looking for other than size and comfort. Having that problem resolved meant I was satisfied. Any other resolution would have left me not satisfied. I cannot what difference there is in being satisfied and highly satisfied. One is either satisfied if a problem is resolved or not satisfied if the problem is not.

I was unhappy that the bed I wanted was displayed with a price that included a mattress but was quite expensive on it's own.

My reason for not being Highly Satisfied is that , I feel there is always room for any additional input , be it sales , product , or staff knowledge of the said item for sale , as nothing says the same for very long , be it technical , cost or availability , which is good for the consumer in their quest for any item they wish to view or to purchase .

Just that I told the woman on serval occasions I was only looking to buy the bed frame and that I didn't need it delivered nor did I need someone to build it for me and I felt like she was being too pushy to add that to the price I was already paying for the bed, plus she was pushing to get a mattress as well but other than that it was OK.

The assistant was very knowledgeable and not pushy when selling the products.

I was very satisfied with my experience in Dreams today, the staff were friendly without being too obtrusive or persistent. We found the product we wanted with the help of one staff member, who was pleasant and courteous. To rate something as highly satisfied would be rare, there would have to have been something exceptional happen.

Satisfied with the service and product on offer

I was looking for a bed to replace my old one but if I buy the bed frame and mattress cost me much for one time so at the moment I choose to replace mattress first. The assistance was very courteous and accommodating, no problem.

Elaine in the Clydebank branch was really helpful and friendly

Online prices cheaper. range of goods on display in the store could be better.