Dreams - Clydebank

Great customer service from Mark! Showing us a range of products and the banter! Best salesman ever!

Jon was extremely helpful and knowledgeable. The lady who put our order through was so nice. I love that she was so friendly. She made us feel at home.

I was impressed with the layout of the store,the beds on display so bright & clean with a good atmosphere. The sales person was very helpful, and explained in detail about the bed we were interested in. I was not rushed into any decision and felt very relaxed when lying on the bed to feel that the bed suited, overall an excellent service.

Very satisfied .friendly helpful staff.

I was very highly satisfied with my experience at dreams as Gerry who help me with my purchase was very knowledgeable about the product I was buying as my partner has a bad back and he advised us on mattress. Every thing was explained very clearly I end up leaving the shop very happy and excited about my new bed arriving Only thing I was disappointed about was that the mattress was out of stock so delivery of my bed would be later 03/09 I would highly recommend dreams as the service was excellent thanks to Gerry who help with everything from bed to bedding & pillows I would shop in Dreams again for the service and the knowledge was excellent

I was in the store looking for a bed for myself and my partner. Our advisor Elaine Fox was very patient and spent a lot of time listening to what we needed and finding the right product for us. It's a substantial amount of money to us and after I had a recent back injury we need to ensure our new bed is firm and will support me. We were able to try various beds and Elaine's product knowledge was excellent. We were offered tea and coffee and Elaine was very kind and patient in assisting me around the store on my crutches. When we got home we realised that I had mis-measured the location of our door in the bedroom and thought that we could fit in a king size however it would be 10cm too long. We then called Mark the store manager who was very understanding and was happy to assist us. He immediately updated the order for us and called me back to say that we were getting a refund. I was delighted with the level of help that we got in the store.

The staff were very helpful, not overly forward. They were friendly and very polite. We were offered tea, coffee and bottled water not long after we had arrived. We felt free to browse without feeling intimidated.

staff did not rush us gave plenty of time to make up our own minds with lots of help from them

Mark, was extremely professional, polite & very helpful. Mark & team are great ambassador's for the Dreams brand.

The staff in the Clydebank store were lovely, extremely knowledgable and patient (I returned specifically to them to purchase the mattress following a friendly first visit, and I definitely took my time over choosing the perfect one for my daughter).